​All Registered Migration Agents must adhere to the Code of Conduct and at a minimum:

• Meet the qualification requirements for Registration;
  
• Be of good character;
  
• Abide by the OMARA Code of Conduct. The code includes responsibilities such as acting in a timely and professional manner and providing you with written advice about the fee they will charge and the services they will provide;
  
• Display their OMARA Registration Certificate;
  
• Give you a copy of the Consumer Guide before starting work for you.
  

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What is the Code of Conduct?

The intention of the Code of Conduct is to regulate the conduct of Registered Migration Agents. 

The Code establishes that a Registered Migration Agent be a fit and proper person to give immigration assistance, be a person of integrity and of good character. The Code stipulates that a Registered Migration Agent act must continue to build his/her knowledge through CPD (Continuing Professional Development) and has sufficient knowledge about the law and procedures to offer sound and comprehensive advice to clients.

 The Code of Conduct for registered migration agents is set out in legislation to regulate the conduct of registered migration agents. It prescribes your obligations towards your clients. Provision for a Code of Conduct for migration agents is set out in Section 314 of the Migration Act 1958 and is prescribed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998.

What should you expect from a Registered Migration Agent:

At a minimum before starting any work a migration agent must give an estimate of the fees and time likely to be taken in performing the services. This usually takes the of an "Agreement for Services and Fees" and the Registered Migration Agent must give written notice of any change to the fees as soon as he/she becomes aware of the likelihood of it occurring.