Registered Migration Australia
Organises and controls the operations of a call or contact centre. May work in a call centre.
This occupation is only found on the following skill list as at July 1st, 2017:
This occupation is not on the following skill lists:
Occupation lists are subject to change
Group: 1492 Call or Contact Centre and Customer Service Managers
organise and control the operations of call or contact centres, review customer services, and maintain sound customer relations.
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Occupations in this Group
Note: Whilst a similar occupation may appear in the same group, if not listed on the RSMS list or not specifically listed in the STSOL or MLTSSL, the ANZSCO description should be used for reference purposes only.
This occupation is currently assessed with VETASSESS - (Vocational Education and Training Assessment Services); more info regarding assessment bodies
Please contact us if you would like assistance with your skilled visa application. Registered Migration Australia is a licensed migration company. We are proudly 100% Australian owned and operated.